Hertford Heath Primary and Nursery School

What Ofsted said

From the inspection on 14 December 2022

Pupils enjoy school. They share strong relationships with each other and staff. In the early years, children quickly learn leaders' high expectations of behaviour. Pupils learn how to work well together in lessons and play happily on the playground. The few pupils who find it hard to manage their emotions are well supported to learn how to control themselves and find positive solutions to difficult situations. Pupils show understanding for each other. Pupils feel safe at school. They know how to stay safe at school, at home and in the community and know what to do if they have concerns. They are confident that members of staff will willingly listen and help find solutions if pupils are worried about something. On the rare occasions when bullying happens, staff deal with it well and it stops. Pupils value learning. They show curiosity and discuss what they learn articulately. They appreciate and benefit from the many opportunities leaders provide for them to develop their talents and interests. They also enjoy the educational visits that enrich what they are learning, such as trips to places of historical significance.

What the school should improve

• Leaders have not ensured that new members of staff know exactly what to do when pupils' behaviour needs correcting. As a result, the quality of behaviour varies across the school. Leaders must ensure all staff know, understand and follow procedures and policies consistently when correcting pupils' behaviour.
• Leaders and governors know that they have not been completely successful in communicating with parents. Some parents feel that they do not receive the information they need to understand what happens at school. Leaders must improve their communication with parents by providing the information parents may need.

Read the full Ofsted report (opens in a new tab)